Help Center

Frequently Asked Questions

How do I create a pool?

To create a pool, navigate to the "Create a Pool" page from the navigation menu. Fill out the required information including the pool name, description, funding goal, and deadline. Once you've completed the form, click "Create Pool" to set up your new pool.

How do I invite others to my pool?

After creating a pool, you'll be provided with a unique link that you can share with friends, family, or colleagues. Simply copy this link and share it via email, text message, or social media to invite others to contribute to your pool.

How do payments work?

Pooled uses secure payment processing to handle all transactions. Contributors can pay using various payment methods including credit/debit cards and cryptocurrency. All funds are held securely until the pool reaches its goal or deadline.

What happens if a pool doesn't reach its goal?

If a pool doesn't reach its funding goal by the deadline, the pool organizer has two options: they can either extend the deadline or process a partial funding release. Contributors will be notified of any changes to the pool status.

How do I withdraw funds from a pool?

Once a pool has reached its goal or deadline, the pool organizer can initiate a withdrawal. The funds will be transferred to the designated account within 1-3 business days. All contributors will receive a notification when funds are withdrawn.